Effective 5 September 2026 · CAPITAL MATTERS RE SERVICES LIMITED
Who this policy covers
CAPITAL MATTERS RE SERVICES LIMITED (ACN 679 806 396) is the company associated with Capital Matters FX and capital-matters.com. This policy describes the website and market information app. Contact support@capital-matters.com about privacy, access or correction requests. The current app does not open real trading accounts or accept funds. Market data access and data freshness depend on an active provider connection.
Information in the current application
The app does not require registration and does not collect identity documents, account credentials or financial balances. Your privacy acknowledgement is saved on your device. Calculator inputs and observed quotes remain in memory and are cleared when the application is closed. No order is created or sent to a trading server.
Website and technical information
When you access the hosted website or install the web app, your browser contacts the hosting provider. Requests include your IP address, device and browser information and requested resources. The hosting provider may process usage and security logs to deliver and protect the service. The Android app bundles its interface locally and requests public indicative FX quotes directly from Swissquote. Swissquote receives your IP address and request metadata. The web version requests quotes through the company hosting service, which makes server-side provider requests. Calculator inputs are not included in market data requests. The website home and platform pages embed a TradingView candlestick chart. Your browser contacts TradingView directly to load its chart and market history, sharing your IP address, browser information and request metadata with that provider. TradingView handles that information under its own privacy and cookie policies. Calculator inputs are not sent to TradingView. Opening external links uses your browser or email app. No advertising or analytics SDK is included in the Android app.
Support and contact information
If you choose to contact support, we receive the name, email address, subject, message and other information you send. The website form prepares an email in your own mail application; it does not automatically submit a message. Information you send may include account-related or financial information, but please provide only what is necessary and never send passwords, full card numbers or identity documents through the ordinary enquiry form.
Identity and financial information for future services
A future live service may need account information, identity and verification information, contact details, financial and account-related records, app usage information and security logs. Live onboarding is not available in this release. A service-specific privacy notice describing actual collection, purposes, providers and overseas handling must be made available before that collection begins.
Why information is used and service providers
Support information is used to answer your enquiry, investigate technical or privacy issues and maintain relevant correspondence. Hosting, communications and professional service providers may process information where needed for those purposes or where disclosure is required by applicable law. The application does not sell personal information or use it for personalised advertising. Contact us for information about the providers and processing locations relevant to your enquiry.
Retention and security
You can remove the privacy acknowledgement and cached application files by clearing browser website data or Android app storage. Support correspondence is retained as needed to address the enquiry and meet applicable legal obligations; this release does not specify an unsupported fixed retention period. Hosted access is intended to use HTTPS. Use your device access controls to protect access to the application. No method of storage or transmission can be guaranteed completely secure.
Your choices, access and correction
You may access market information without registering or supplying identity information. You can ask what support information is held about you, request access or correction, and ask for deletion where retention is not required. Contact support@capital-matters.com and identify the relevant enquiry without sending unnecessary sensitive data. If you have a privacy complaint, contact us first; you may also seek information from the Office of the Australian Information Commissioner at oaic.gov.au.
Cookies and updates
The company does not install its own advertising or analytics cookies. The embedded TradingView chart is third-party content and may use its own cookies or storage under its policies. The application saves your privacy acknowledgement locally and the web app caches interface files for offline use. Calculations require fresh quotes and are unavailable when market data becomes stale. Hosting access controls may use their own essential cookies. See Cookie Policy. This policy must be updated when actual data practices change. Effective date: 5 September 2026.
support@capital-matters.com
CAPITAL MATTERS RE SERVICES LIMITED
Suite 3701, Level 37, 1 Macquarie Place, Sydney NSW 2000, Australia